HoYoverse Cookie Policy

Last updated: 18 July 2023

Welcome to HoYoverse! Like many other companies, we use various cookies, log files, pixel tags, web beacons, scripts, eTags, device IDs, and other similar technologies in order to collect and store information about your device and use of our websites.

What are cookies and how do we use them?

Cookies are small text files that websites often store on computer hard drives or mobile devices of visitors. They are used to recognise users, enhance their browsing experience, personalise users' experience if they return to the website, and generally to improve the website and the services provided.

We use cookies to enhance the online experience of our visitors and to better understand how the Site is used.  Cookies may tell us whether you have visited the Site before or whether you are a new visitor.

For more information about cookies and how they work you can visit www.allaboutcookies.org.

Our Site uses first party cookies (i.e. cookies set directly by us to your device) as well as cookies served by third parties on our behalf and can be used to recognise your computer or mobile device when it visits other websites.  Third party cookies are most commonly used for website analytics or advertising purposes.  Some of the cookies our sites uses only remain on your device while your browser is open (these cookies are known as 'session cookies'), while others remain for longer periods (these are known as 'permanent cookies').  

These are the types of cookies we use on our website:

1. Strictly Necessary Cookies

Essential cookies, also known as strictly necessary cookies, are fundamental for the proper functioning of a website or mobile application. We use these cookies to enable important features like securing your access, user authentication, etc. They are crucial for the website or application to work correctly. You can manage or disable them through your browser settings, although this may affect the functionality and your ability to use certain features or services.

2. Functionality Cookies

Our website uses functionality cookies to enhance your browsing experience and provide you with personalized features. These cookies ensure that the website operates efficiently and delivers the intended functionality. and enable us to remember your preferences and settings, such as language preferences and login information.

3. Analytics & Performance Cookies

Performance and analytics cookies play an important role in helping us understanding and improving the performance of our website. These cookies collect information about how you interact with the website, such as the pages you visited, the time spent on each page, and any error messages encountered. They also collect traffic information about your device and websites that directed you to us. The data gathered through these cookies helps us analyze traffic patterns, identify popular content, and optimize the overall user experience. We enhance website performance, troubleshoot issues, and deliver relevant and engaging content to our browsing users based on these cookies.

Some of our Performance and Analytics cookies are provided by third parties, such as Google Analytics. For more information about Google Analytics’ privacy practice, please visit Google's privacy policy at https://policies.google.com/privacy. You can completely disable Google Analytics for your browser by visiting the following link https://tools.google.com/dlpage/gaoptout. you can get more information about our other third parties, or change your consent preference, by clicking the cookie preference setting on our website.

4. Marketing and Advertising Cookies

We work with third party advertising networks that collect information using cookies to help make the advertising you see on our sites and elsewhere on the internet more relevant and targeted, as well as to provide promotional content which we hope will be relevant to you. Marketing cookies help optimize advertising campaigns, measure their effectiveness, and provide a more personalized experience. They may also be used to limit the frequency of ads or to determine if a specific ad has been shown to a user.

You can find information about advertising cookies, including how to see what cookies have been set on your device and how to manage and delete them at these helpful sitesNetwork Advertising Initiative (NIA), the Digital Advertising Alliance (DAA), or Your Online Choices.

You can get more information about these third-party advertising cookie providers we work with, or change your cookie consent preference, by clicking the cookie preference manager on our website.

How to control or delete cookies

Please click on our banner which will pop-up on your first visit to this website. Continuing to navigate on this site also means you accept the use of cookies.

You can update your preferences at any time - most devices (in the case of mobile applications) and browsers (in the case of web apps and pages) allow you to change your Cookie settings. These settings will typically be found in the "options" or "preferences" menu of your browser. The following links provide information about how to manage cookies on popular browsers, otherwise you should use the "Help" option in your browser for more details.

To find information relating to other browsers, you can visit your browser developer's website.  

· Google Chrome

· Microsoft Edge

· Mozilla Firefox

· Microsoft Internet Explorer

· Opera

· Apple Safari

Please note that if you choose to refuse cookies, you may not be able to fulfill some functions or purposes, like verifying login status, protecting security of your login.

Changes to this Cookies Policy

We will update this Cookies Policy to reflect changes in our practices and services. When we post changes to this Cookies Policy, we will revise the "Last Updated" date at the top of this Cookies Policy.

Contact us

If you have any questions or comments about this policy, or privacy matters generally, please contact us via email at privacy@hoyoverse.com.

COGNOSPHERE PTE. LTD.